Pine Lodge
Tel: 01795 423 052

Residents Charter


Residents living in Pine Lodge have the right to:

  • Dignity and respect by staff of all beliefs and choices of lifestyle and in all circumstances.
  • A high standard of nursing care, be given details of medical condition on request.
  • Privacy.
  • Freedom of choice, so far as is practical.
  • Confidentiality in all matters; personal and medical, and protection of interests; social and legal.
  • Be consulted on all aspects of living in the Home and nursing care and have the right to say “No”.
  • Feel and be treated as a valued member of the small community of the Nursing Home.
  • A homely and safe environment.
  • Associate with others and build up relationships, both inside and outside the Home.
  • Have visitors whenever and wherever wanted.
  • Freedom of movement and activity, subject only to safety.
  • Have spiritual, emotional and physical needs met and respected.
  • To have a named Nurse and named Care Assistant and to choose own General Practitioner and Dentist.

If you wish to know more about our Care Services please email us or get in touch for further information.